Hotel Property Management System

There are still properties trying to manage their business in a traditional way with books and ledgers, others are using server-based systems, while many used web-based systems. A property management software provides a centralized computer system to:

• organize
• schedule
• perform the day-to-day functions
• transactions involved in accommodations businesses.

Computer record keeping and Property Management Software have increased the efficiency of hospitality industries significantly simply by making it possible to update and consult centralized records from multiple computers and devices. It’s the key to delivering exceptional experiences and winning loyalty—essential in a world where choices abound. Its time for hotels to get smarter and start looking into the latest technology trends to remain relevant and successful in future. Automating daily operations and administrative tasks is an important part of achieving customer satisfaction as it helps provide reliable and quality service time after time. A hotel is a complex system that encompasses the activities of many departments, and every operation must be tracked. For this purpose, hoteliers utilise various tools including spreadsheets, paper forms, and unified property management systems.

A property management system (PMS) that facilitates a hotel’s reservation management and administrative tasks. The most important functions includes

• front-desk operations
• reservations
• channel management
• housekeeping
• rate and occupancy management
• payment processing.

So, plenty of hotels still use Excel, a paper-and-pen format, or legacy software none of which fulfill the needs of a 21^st century hotel. You think cloud-based technology is confusing or hard to use. Because it’s intangible and seemingly floating in the air, some hotel managers believe using cloud technology will be hard to learn and too confusing to keep track of. The opposite is true. A property management system allows you to keep everything in one place and it can never be lost. You can access your data from any location so long as you have the Internet. Many tasks that you perform using multiple programs or books can be done from one central location with a fully integrated property management system. This also means you can collaborate better with other staff who need access to the same information.

• Direct Booking Support
• Point of sale integration
• Food and beverage costing
• Event Planning (Drag and drop calendar)
• Key-locking system
• Telephone management
• Online Distribution
• Rate Plan Management
  
• Customer Database